100% GUARANTEE

We at FlowersMoldova.com are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us within 48 hours.

To ensure that your gift arrives in a timely fashion, please check that all information entered on the order form is complete and accurate. All of our products are delivered door to door by a courier.

We are unable to cancel or change orders already delivered or presently in route. If you find it necessary to cancel or change any other orders, feel free to contact us at least 24 hours prior to delivery.

If you have specific instructions for the delivery of your order, please note them in the Delivery Instructions field during checkout. In all other cases, if the recipient is not at home when the courier attempts a delivery, they will either leave the arrangement in a covered, secure area of the home (porch, garage, or other entrance) or leave the gift bouquet with a neighbor and place a message on the recipient's door with this information. In all cases we try to call the recipient in advance to schedule an appropriate delivery time.

Occasionally, items substitutions are necessary due to temporary availability issues. If this is the case with the gift you've selected, we will ensure that the style, theme, color scheme or size of your item is preserved and will substitute only of equal or higher value.

Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.

Shortly after you place an order, you'll receive an Order Confirmation e-mail. Please put this in a safe place, as it will include all the details of your order, including an order number, in the event you need to contact us. To show our appreciation, you'll receive a Thank You e-mail from us when your gift has been received.